Refund policy

§6 Right of withdrawal of the customer as a consumer:

Right of Withdrawal

Consumers are entitled to a right of withdrawal in accordance with the following provision, whereby consumers are every natural person who concludes a legal transaction for purposes that can mostly be attributed to their commercial nor their independent professional activity:

Right of withdrawal

Right of withdrawal

You have the right to revoke this contract within fourteen days without giving reasons. The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken possession of the last goods.

To exercise your right of withdrawal, you have to

Using a clear explanation (e.g. a letter sent by post, fax or email), information about your decision to cancel this contract. You can use the attached model cancellation form, but this is not prescribed.

Revocation consequences

If you cancel this contract, we have all payments that we received from you, including the delivery costs (with the exception of the additional costs, which result from the fact that you choose a different type of delivery than the cheapest standard delivery offered by us to repay), immediately and at the latest within fourteen days from the day, on which the notification of your revocation of this contract was received. For this repayment we use the same means of payment that you used in the original transaction, unless something else has been expressly agreed with them; Under no circumstances will you be charged for fees for this repayment.

We can refuse the repayment until we have returned the goods or until you have provided the proof that you have returned the goods, depending on which the earlier time is.

You have to send or hand over the goods immediately and in any case within fourteen days from the day on which you inform us about the revocation of this contract. The deadline is preserved if you send the goods before the deadline of fourteen days.

They bear the direct costs of returning the goods of EUR 15.

End of revocation

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§7 cancellation form

Sample cancellation form

(If you want to revoke the contract, please fill out this form and send it back.)

(*) Incorrect painting.

§8 Warranty

The legal warranty regulations apply.

§9 Contract language

As contract language german will be available exclusively.